Owner rep

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To keep up with the latest developments in the world of hotel design, project managers must go beyond a traditional approach that is solely based on the ratio between time and cost, detached from an overall vision of the hotel project, with its complexity and various objectives: classic project management tools still provide the underlying principles and methods for devising effective solutions, but they are not enough. A new role has become crucial to the project: the owner’s rep. A very popular professional role in the US, the owner’s rep manages several PMs and focuses on the success of the operation, project and investment, as if he were the owner himself. This task requires experience and the ability to listen to the various stakeholders and act accordingly. Beside the traditional factors of time and cost, a third variable must also be taken into account: quality.